Smart Technology

Keeping detailed notes is important. With our smart technology, this traditional best practice meets the latest in digital healthcare. 

We’ve invested in an electronic system that allows everyone in your Vitality home health care team to record, share and view information about your care as it happens. 

Here’s how it works. When your caregiver visits, they’ll record information about your food and eating, moods, general health, activities and outings. They’ll use a digital, hand-held device – like a phone – to do this. 

The information can be seen straight away by the team in our office, who are always ready to help with any questions or concerns. You can look at the information as well.  

And if you wish to share it with family members or friends, we can arrange for the people you’ve chosen to be able to see it too. We find this service is especially appreciated by family members who live far away, who are on holiday, or who feel reassured by seeing regular updates on your wellbeing.  

You and your loved ones can also message us at head office if any questions come up. We can answer these messages straight away. 

If you agree, we can also share information with your NHS GP, and our doctors and registered nursing staff can see details of your NHS care. These clinicians are bound by strict professional codes of patient confidentiality, and the system also meets NHS data protection requirements.  

This is possible through a new linking system called NHS GP Connect. If you choose to give your NHS GP permission to connect with us, our Vitality GP will have access to all the information they need to provide a complete healthcare check and deal with any medical problems that might come up. Your NHS GP will also be automatically updated through this system.